Susan Kerr, RN
Managing Director
Susan Kerr serves as Managing Director of Sunland Specialty Insurance Group where she’s responsible for developing and implementing strategic plans and company policies, maintaining an open dialogue with customers, and driving organizational success.
Susan earned a Bachelor of Science in Nursing from the University of Tennessee Chattanooga, as well as certification in Gerontological Nursing from the ANCC. With her credentials as a Registered Nurse, she has held high level positions in both healthcare and business for more than 30 years. For the last few years, she has provided risk management consulting services in the long-term care setting with a goal of identifying, evaluating, and assessing hazards and helping organizations develop a culture of risk awareness.
In each leadership position, Susan has distinguished herself as an insightful leader, capable of understanding and implementing new policies and procedures that drive operational excellence. She’s passionate about building new things and helping lead high-performing teams. Customers and colleagues appreciate Susan’s reliability, diligent work ethic, and willingness to do whatever it takes to see the team, and each customer, succeed. She believes collaborative teamwork helps us grow as people and accomplish more than any individual could alone.
Susan and her sweet poodle, Talulah, call the Chattanooga area home. Outside the office, you will find her playing tennis, spending time with friends and family, or traveling to places off the beaten path. She enjoys the opportunity to learn more about the world and the beautiful people in it.
Christy S. Loeffler CIC, ARM
VP of Operations +
Business Development
Christy Loeffler joined the SSIG team in August 2021 as the VP of Operations and Business Development and is responsible for the day-to-day agency operations and procedures.
Christy graduated from Saginaw Valley State University with a Bachelor of Business Administration in management. She is a licensed property, casualty, life, and accident & health agent and has achieved the designations Associate in Risk Management (ARM) and Certified Insurance Counselor (CIC). Christy began her insurance career in 1998. She has experience in insurance defense and has worked as a commercial underwriter for two national insurance companies. During her 10 years as a commercial underwriter, she was a certified technology underwriter and served on a technology underwriting committee. Christy has been on the independent agency side of the business since 2014, focusing primarily on marketing and placement of commercial business and managing insurance company relationships.
Christy served on the board of Independent Insurance Agents of Genesee County Association from 2015-2021, most recently serving as president. Her experience on both the carrier and independent agency side has given her the knowledge to partner with insurance companies to create the most robust coverage program for her clients. Christy values her relationships and will put in the extra effort to make sure everyone she works with receives the highest degree of service while always doing the right thing at the right time.
Christy has always loved vacationing in Tennessee. She relocated from Michigan in 2021 and now gets to call Chattanooga home. Outside the office you will find her hiking new trails, exploring caves and marveling at waterfalls.
Bridgette Davis
Account Manager
Bridgette Davis joined the SSIG team in July of 2025 as an Account Manager responsible for the ongoing management of clients. She is a licensed Property and Casualty agent and started her insurance career in 2020. Before coming to SSIG, she worked as a Senior Customer Service Representative at a commercial trucking insurance agency.
Bridgette is known for her clear communication, prompt responsiveness, and customer service skills. She is dedicated to providing excellent service and making sure customers understand their policies and coverage.
Bridgette was born and raised in North Alabama. She graduated from the University of Alabama in 2019 and relocated to Chattanooga, TN in the winter of 2020. Outside of the office you will find her reading, crafting, playing trivia, or hanging out with her dog.